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Become a Place to be

If you have a private room or an apartment available, become a host and let the travelers enjoy your unique place !

Become a Friendly House

If you have children between 14 and 18 years old and you are ready to welcome young people from all over the world to Israel, become a friendly house!

Frequently Asked Questions

You have a question ? You are in the right place ! Read and learn how we can help you on Isradreams.

  • How to create my account on Isradreams?

    If you’re not yet a member of the isradreams community, go to www.isradreams.com, go to the menu bar on the top right, and click on register.

    Registration and creation of an account on Isradreams is free.

    Once registered, don’t forget to create your profile before making a reservation, or posting an ad. Go to My Profile, fill out your personal information, bank information, and upload your ID card.

    We encourage you to add a description in your profile: tell your host or guests who you are, where you live, what you like. Think of putting a picture to make your profile more attractive. It is not mandatory, but strongly recommended to improve your profile.

  • What to do if I haven’t received my confirmation email for my account?

    You haven’t received your confirmation email for you account? Here are a few things to check to fix this problem.

    1. 1. Check all your messages in your inbox

    Some of your emails can automatically be routed to different folders in your inbox, and get lost there. It is also possible that you have defined certain parameters in your email that would make emails go to a different folder in your email. Do a search with keywords like “Isradreams” to find the email.

     

    1. 2. Check your Spam

    It’s possible that the email was automatically transferred to your Spam folder. Check your spam folder, and think of adding isradreams@israelexperience.org as a contact, so future emails will be routed to your inbox, and not spam.

     

    1. 3. Check if your email address is correct

    It’s possible that there was a typo when entering your email address. Sign in to your Isradreams account, and check that your email address is correctly entered in “My Profile”. If there is an error, correct the mistake, click on Register at the bottom of the page. Disconnect, then reconnect and click on “Send a confirmation email” on the pop up that will appear on your screen.

     

    If the problem persists, contact us.

  • First steps on Isradreams as a minor
      1. Why do I have to fill out my parental authorization to book with Isradreams?

      If you are a minor, it is mandatory that you fill out the parental authorization to use the site. This authorization allows us to verify that your parents allow you to post your own and your family’s personal information.

      To complete the authorization, go to your personal account. For more details, see the question What to do if I’m a minor and can’t fill out my parental authorization?

       

      1. Can I create or book a Friendly House or a Place to Be as a minor?

      If you are a minor , you can only create and reserve an Isradreams family.

      For security reasons, a minor cannot put online, or reserve, a private housing. Access to Place to Be will therefore be limited.

       

      If you have accidentally registered as a minor, connect to your profile, change your date of birth and click save. Please note that the date of birth on your profile must correspond to your date of birth on your ID.

  • What to do if I’m a minor and can’t fill out my parental authorization?

    If you are a minor, your parental authorization is indispensable to make reservations on the site. To fill it out, there is nothing simpler!

    1. 1. On www.isradreams.com sign in to your account: click here to sign in.
    2. 2. Go to “My Account” in the ‘My Profile” section .
    3. 3. Click on Parental Authorization. By clicking the link, you will be redirected to a PDF Filler to complete the authorization
    4. 4. Fill out all the mandatory information with your parents, and don’t forget the signature at the end of the document.
    5. 5. Once the document is complete, click on Done on the top right corner of the page.

    -If your document is not complete, a pop up will open to tell you to finish the procedure:

    Click on Ok, Let Me Finish, and complete the missing information.

    -If your document is complete click on “Yes, It’s Good to Go!” on the pop up that asks you to submit your information.

    Your information will be saved, and you will be redirected to the Israedreams site. The status of your parental authorization will switch from missing to uploaded.

    Consult the isradreams families and find the family which fits you best.

  • First steps on Isradreams as a host

    Who can become a host on Isradreams?

    On Isradreams, you can choose to be a Place to Be or a Friendly House! How to choose and what’s the difference between the two? We’ll tell you more…

    Becoming a Friendly House: If you are a family with children between the ages of 14 and 18, and wish to welcome young Jewish kids of their age, become one of our Isradreams hosting families. Post your ad, and meet your future guests before their arrival.

    Becoming a Place to Be:  If you have a studio, a villa or an apartment, have the tourists enjoy their stay. Become an Isradreams host, post your ad on the site, update your availabilities and get to know your guests before their arrival.

     

    How to Create My Ad?

    How to become a host on Isradreams? Go to the homepage of the site and click on “Become a Host” on the top right of the page. Create your account, if you haven’t yet, and get started! Create your ad as a Friendly House or a Place to Be and become one of our Isradreams hosts.

    Your ad will then be verified by our services and posted with a delay of 48 hours on our site.

    Create a new Place to Be ad

    Create a new Friendly House ad

     

    How to prepare to host tourists?

    1. 1. Prepare your ad

    Your ad is the first thing the tourists will see of your accommodations! It is important that it be regularly updated, and it seems attractive for future tourists to want to stay in your little oasis.

    Tips to manage your ad

    • 1) Regularly update your availabilities to get requests that correspond to your offers
    • 2) Decide the type of reservation (instant or prior verification needed) and decide on the length of your future guests’ stays.
    • 3) Give instructions for entrance to the premises: a map of the neighborhood, WiFi passwords, house rules… Make your guests as comfortable as possible upon arrival.
    •  
    1. 2. Prepare your housing

    Get to know your guests before their arrival via the chat.

    Don’t forget to organize your apartment before their arrival:

    • 1) Set up a welcoming entrance and handing over of the keys for the tourists. Give clear instructions if you will not be present upon their arrival.
    • 2) Leave the tourists your contact information so they’ll have your number in case a problem arises.

    3) Don’t hesitate to add the little things: provide your guests with the basic products, like soap, a little snack, a water bottle.

  • I’m an Isradreams host: how to host with full security?

    Get to know your guests before their arrival:

    Isradreams offers a chat system so you can communicate with your guests before their arrival. Use the chat to share your expectations concerning the trip and your housing.

    Read the profiles, comments and recommendations of your future tourists, and follow your intuition: don’t accept a reservation if you have a doubt!

     

    Check that you are insured:

    To protect yourself in case of damage, we recommend you take out a Bed and Breakfast insurance. Talk to your insurance agent to benefit from this additional protection in the framework of your home insurance.

     

    Don’t forget to fill out your house rules:

    Give as much information possible: fill out your house rules so your tourists know what to expect before making a reservation.

     Specify if there are any areas that are off limits, if smoking is allowed, if they can have parties in the home…

     

    Ask for a security deposit:

    You can also ask for a security deposit on your ad and receive it upon your guests’ arrival.

     

    Reminder: In case of danger or emergency, don’t wait to contact the police or local emergency services.

  • How to take good pictures of my home ?

    Maximize your chances of renting your apartment by improving your ad’s pictures.

     

    When tourists are looking for a place to stay, pictures are a determining factor in the decision making process. They are the first thing your potential guests will look at, it’s what will jump out at them when first checking it out.

     

    A few tips to promote your home and its potential to your future guests:

    Prepare your home: Organize your home, like when your are getting ready to welcome guests, clean the place, create a spacious and lively decor. Add flowers, magazines, frames to liven up your pictures!

    Take pictures of the interior and exterior of your home:  Show what your neighborhood is like, along with your rooms, living room, kitchen… Have fun taking pictures of your place from the outside, at sunset or sunrise, and let your guests imagine their arrival. You can add pictures of your area: panorama, restaurants…

    Don’t minimize the quality of your pictures: The resolution of your pictures is very important! If you can, go for a format that is at least 1024×683 px.

    Choose the landscape format: The images are most often in landscape format. The portrait layout won’t show off/flaunt your home as well.

    Do your photoshoot during the day: Have the maximum of light coming in to your apartment, and show the colors and spaciousness of the rooms. Open the curtains, avoid focusing on the windows, and don’t hesitate to turn on the lights!

    Be at angles to photograph: By taking pictures from an angle in the room, you can add dimensionality to your pictures and integrate more elements. Create a real perspective!

    Put up a maximum of pictures: The tourists love the ads that have an abundance of pictures, they can make a well informed decision. It is unnecessary to take pictures of the same things ten times, better to offer a large variety of pictures that allow your guests to imagine themselves in your place.

  • First steps as a traveler

    Friendly House or Place to Be, how to choose?

    On Isradreams, you can choose to stay with an Isradreams family or an Isradreams host! How to choose and what is the difference? We’ll tell you more …

    Choose a Friendly House: Are you between the ages of 14 and 18? Isradreams opens the doors to Israeli families, with children of your age, approved by us and eager to receive you. Consult the profiles of each family, get to know them and immerse yourselves in their world during your stay in Israel.

    Choosing a Place to Be: Do you want to go alone, with friends or with your family? With Isradreams, discover our selection of hosts throughout Israel. Studio or apartment, from North to South, choose the accommodation that suits you best, get in touch with the owner and book your stay.

     

    How to search for an accommodation / host family on Isradreams?

    Prepare your ideal vacation by refining your search with filters and ad descriptions.

    1. 1. Find your home through the search bar on the home page

    On isradreams.com, make your choice between Friendly House and Place to Be. Select the tab of your choice in the search bar on the homepage, enter your destination, your dates and the number of people. Click Search to start the search.

    1. 2. Find your home in a Friendly House and Place to Be

    On isadreams.com, scroll down to the homepage. Go to the section corresponding to your choice (Isradreams Families or Isradreams Hosts) and click on show all.

    1. 3. Refine your search

    You can then add filters to refine your search using the tab at the top right of the Filters page.

    1. 4. Browse the ads or use the map to find the accommodation of your dreams
    2.  
    3. 5. Choose your ad

    Click on the ad to find out more. You will be able to read a detailed description and the facilities available. You will also have access to the rules of the accommodation, amenities proposed by the host and comments left by previous guests.

    1. 6. Book your accommodation

    If you have questions, ask the host via the site’s chat system. If you are ready to book, click Book and finalize your reservation.

    Note that some bookings require prior approval from your future host to finalize your booking.

    Find an Isradreams Family or Find an Isradreams host.

    Contact us with any questions regarding your accommodation search.

  • How to manage my reservation as a guest
    1. 1. How to book a Place to Be on Isradreams?

    You have found the accommodation of your dreams on ISRADREAMS. If you wish, you can communicate with the host via the chat site: check availability with them, ask your questions about amenities, the neighborhood …

    To book, go to the ad you have selected and choose your options:

    • 1) Select the arrival and departure dates you wish
    • 2) Select the number of guests
    • 3) If the host offers a breakfast, lunch or dinner option, you can select the option that suits you best
    • 4) Then click on Book
    • 5) Check the booking details to make sure everything is correct and click Add to Cart.
    • You can validate your cart directly or complete your stay by adding nights with another host or booking attractions to spice up your stay. Then click Book now.
    • 7) Add your payment information to finalize the payment. If you have an Isradreams promotion code, do not forget to put it.
    • 8) Click Book now.

     

    Warning ! Not all bookings are made instantly. The host may have chosen the option to pre-validate the reservation. They have 24 hours to validate your reservation.

    If your reservation is validated, you will be charged the full amount of the payment.

    If the host refuses your request or does not answer within 24 hours, you will not be charged and can try to book the same dates in someone else’s home.

     

    1. 2. How to book a Friendly House on Isradreams?

    You have found the host family of your dreams on Isradreams. Prior to any reservations and for security reasons, we ask minors to use the chat system and communicate with the families before finalizing a booking.

     

    To book, go to the ad you have selected and choose your options:

    • 1) Select the arrival and departure dates that you wish
    • 2) Select the number of guests
    • 3) If the host offers a lunch or dinner option, you can select the option that suits you best
    • 4) If you are a minor, contact the host to continue booking. If you are an adult, click Add to Cart.
    • 5) Check the booking details to make sure everything is correct and click Add to Cart.
    • 6) You can validate your cart directly or complete your stay by adding nights to another host or booking attractions to spice up your stay. Then click Book now.
    • 7) Add your payment information to finalize the payment. If you have an Isradreams promotion code, do not forget to indicate it.
    • 8) Click Book now.

     

    Warning ! Not all bookings are made instantly. The host may have chosen the option to pre-validate the reservation. He will then have 24 hours to validate your reservation.

    If your reservation is validated, you will be charged the full amount of the payment.

    If the host refuses your request or does not answer within 24 hours, you will not be charged and can try to book the same dates in someone else’s home.

  • What happens if my reservation request has expired or been refused?

    If your reservation request has been refused or if the host has not responded within 24 hours, you are free to book with another host, without being charged for the first reservation.

     

    We regularly relaunch/encourage our hosts to update their availability and respond to booking requests as quickly as possible.

    Some hosts may not have the time to do these updates. We invite you to contact several hosts before sending a reservation request. You will be able to inquire about their availability and ask all your questions via the chat system.